What is an outside sales CRM?+
An outside sales CRM helps field reps plan account visits, manage territories, record conversations, keep follow-ups, and connect field activity to orders and revenue. It is designed for work that happens away from a desk.
Does Knockwell include accounts in my market?+
Oklahoma is available now with a ready-to-work catalog of active cannabis accounts and public business context. Maine is the next pilot market and will open after its production catalog and signup gate are verified.
Can Knockwell replace our current CRM?+
Yes. Knockwell keeps accounts, contacts, calls, visits, follow-ups, orders, territory ownership, and sales activity in one place. It also plans what each sales rep should do next.
How does route planning work?+
Choose how many accounts to reach and the maximum distance you want to drive. Knockwell prioritizes the accounts and builds the best route inside those limits.
How does voice capture work?+
Knockwell records and transcribes what the sales rep says, creates an editable draft, and saves only after the sales rep confirms it.
Does Knockwell work when a rep loses connection?+
Yes. Knockwell can hold field activity on the device and sync it when the connection returns without saving the same activity twice.
Is Knockwell built for cannabis wholesale?+
Yes. Cannabis wholesale is Knockwell's first vertical. Teams can manage dispensary accounts, buyer contacts, territories, samples, follow-ups, orders, and reorder signals in one field-sales workflow.
Does Knockwell replace Metrc or another compliance system?+
No. Knockwell records wholesale field-sales activity. It does not replace state track-and-trace, inventory, point-of-sale, or compliance systems.
What does Knockwell cost?+
The public trial is free for 14 days. A payment method is required and $0 is charged at signup. Stripe shows the exact first-charge date before confirmation. Unless canceled before then, launch pricing is $40 per licensed seat per month plus applicable tax. A licensed seat is one owner, manager, or rep with login access.